758.458.2035 [email protected]

Universal Service Fund

Girls In ICT
Summer Tech 2021
Telecommunications Act 2000 Act 2000
Application Form

“Ensuring Standards Through Regulation.”

~National Telecommunications Regulatory Commission

Open Hours

Monday to Friday: 8:00am~4:30pm
Saturday & Sunday: Closed

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Bois D’Orange
Gros Islet, St. Lucia

Universal Service Fund

The Fund was established for the promotion of Universal Service. According to the Telecommunications Act 2000, Universal Service includes the provision of:

  • Public voice telephony;
  • internet access;
  • telecommunications services to schools, health institutions and similar institutions and the physically challenged;
  • or other services by which people access efficient, affordable and modern telecommunications.

Objective of the Fund

As specified by the Act, the source of funding of the Universal Service Fund comes from Telecommunication Providers. The Universal Service Fund Office under the National Telecommunications Regulatory Commission (NTRC), is responsible for its management.  The Fund supports the expansion of telecommunications services particularly to the underserved who currently do not have sufficient access and provides telecommunications services which are readily accessible and affordable. Support is provided for the introduction and expansion of telecommunications services to schools, health facilities and other organizations serving public needs as well as for the promotion of technological innovation in the telecommunications sector.

What has the NTRC’s USF Office accomplished?

ONGOING PROJECTS

Boys Training Centre and environs

Closure May 2024

Project: Boys Training Centre and environs (project closure – May 2024)

National Skills Development Centre

Closure May 2024

Project: National Skills Development Centre

Upton Garden Girls Centre

Closure February 2025

Project: Upton Garden Girls Centre

The Castries South East Communities Wi-Fi Project

Closure January 2026

Project: The Castries South East Communities Wi-Fi Project

National Council for Persons with Disabilities

Closure September 2026

Project: National Council for Persons with Disabilities

CLOSED PROJECTS

Soufriere Community Access Centre

November 2013-October 2018

Project: Provision of equipment and related services for establishing internet access at the centre

Payphones in Rural Communities and Public Institutions

May 2014- April 2019

Project: Project Installation of payphones in rural communities and public institutions

Babonneau Library Project

December 2014 – November 2019

Project: Internet access and web-enabled training facility for the library

Ciceron Secondary School Project

March 2015 – February 2020

Project: Supply of equipment and related services for the establishment of internet access at the school

Libraries and Community Access Centres Project

December 2015- November 2020

Project: Supply and installation of equipment and related services for establishing internet access at libraries and community access centres across St. Lucia

Differently Abled Project

October 2016 – September 2021

Project: Improving internet access for the differently abled throughout St. Lucia (6) Institutions

The Holy Family Children’s Home Project

June 2016- May 2021

Project: Supply and installation of broadband equipment and related services for the establishment of internet access at the home

Sir Arthur Lewis Community College – Southern Campus Project

September 2016- August 2021

Project: Supply and installation of broadband equipment and related services for the college

COVID-19 Response- Students Lernbook/E-book and MiFi Initiative

Closure As Of 2021

Project: COVID-19 Response- Students Lernbook/E-book and MiFi Initiative (project closure as of 2021)

Technological Inovations

April 28 2016

Opportunities and Careers in ICT & Internet Safety and Security

April 26 and 28 2017

App-building Workshop, App-lauding the Girls

April 26 2018

Graphic Design Workshop: Fundamentals of Graphic Design

July 23 2018 – August 25 2018

Summer Tech Training Program

April 25 & 26 2019

Robotics Workshop

July 22 2019- August 28 2019

Coding for Robotics

May 7 2020

Digital Marketing Webinar

July 12 2021- July 30 2021

Python Coding

April 28th and 29th 2022

Access, Safety and Security

July 11 2022 – August 19 2022

Access, Safety and Security

All projects are subsidized by the NTRC Universal Service Fund (USF), for a period of five (5) years. Currently, the USFO is in the process of reinstating some of its closed projects for a one-year period. We also have a new initiative, the Bus Shelter Project, in the works.

The National Telecommunications Regulatory Commission, under its Universal Service mandate is requesting project proposals from any legal entity, group or person, in keeping with the stipulated requirements. All Project proposals are to be submitted on the approved application form which may be obtained from the office of the Commission or on the Commission’s website at https://www.ntrcslu.lc/. To submit Project Proposals and for further information, the Commission’s Universal Service Fund Office can be contacted as listed below:

The Universal Service Fund Administrator

Telephone Number: (1758) 458-2035 or (1758) 452-6871

Email address: [email protected] / [email protected] and copied to [email protected][email protected] and [email protected] / [email protected] 

You can contact USF For More Information

Thanksgiving 2022
Enforcement Mandate